Privacy policy

Last updated: August 16, 2026

This Privacy Policy describes how House Of Brand (HOB) (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:
- Contact details: including your name, address, phone number, and email.
- Order information: including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information: including your username, password, security questions and other information used for account security.
- Customer support information: including the information you choose to include in communications with us.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection, IP address and other interaction data.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including service providers who collect information on our behalf, such as Shopify (our store host) and payment processors who collect payment information to process your order.

How We Use Your Personal Information

- Providing Products and Services: We use your personal information to process payments, fulfill orders, send order/shipping notifications, manage your account, arrange delivery, and facilitate returns or exchanges.
- Marketing and Advertising: We may use your personal information to send promotional communications by email, text message, or social channels, and to show you relevant advertisements for products or services.
- Security and Fraud Prevention: We use your information to detect, investigate, or take action regarding potential fraudulent, unauthorized, or illegal activity.
- Customer Support and Service Improvement: We use your personal information to provide prompt customer support and continuously refine and improve our services and user experience.

Like many websites, we use Cookies on our Site to power and improve our store (including remembering your cart, actions, and preferences) and to analyze user interactions. Most browsers automatically accept Cookies, but you can choose to set your browser to remove or reject Cookies through your browser settings.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contract fulfillment, legitimate business operations, or legal reasons, including:
- Service vendors performing services on our behalf (e.g., payment gateways, IT support, delivery and shipping partners like BlueDart, Delhivery, Ekart, Shiprocket).
- Business and marketing partners for advertising and operational support.
- Compliance with legal obligations (responding to subpoenas, legal warrants, regulatory processes).

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable. How long we retain your personal information depends on operational necessity, such as maintaining your account, resolving support requests, and complying with legal obligations.

Your Rights

Depending on your jurisdiction, you have rights regarding your personal information, including the right to access, correct, or request deletion of your personal data, or to opt-out of promotional marketing communications at any time.

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please reach out to us:

Brand: House Of Brand (HOB)
Email: Houseofbrand.official@gmail.com
Phone / WhatsApp: +91 8585020245